Lumanonva is a brand operated by Jiangxi Minhe E-commerce Co., Ltd. We are committed to providing customers with reliable products, transparent service information, and a smooth online shopping experience. ✨

Our mission is to make online shopping simple, convenient, and trustworthy — from discovering products and placing orders to receiving professional customer support after purchase. 🛒

At Lumanonva, we focus on providing clear product information, efficient order processing, reliable shipping updates, and responsive customer service. Our team is available to assist customers with product questions, order inquiries, payment concerns, shipping information, returns, and refunds.

Every purchase made through lumanonva.com is handled by Jiangxi Minhe E-commerce Co., Ltd., which is responsible for order processing, customer support, and after-sales service.

Our Commitment 💙

We believe that a great shopping experience goes beyond products.

We aim to provide:

✨ Clear and accurate product information
✨ Transparent shopping policies
✨ Reliable customer support
✨ A simple and secure purchasing process

Our team continuously works to improve our services and ensure customers receive timely assistance throughout their shopping journey.

Company Information 📍

For transparency, our business information is provided below:

Brand Name:
Lumanonva

Legal Company Name:
Jiangxi Minhe E-commerce Co., Ltd.

Customer Support Email:
service@lumanonva.com

Business Address:
Room 3, Floor 1, Building B-05-02-4,
Jiangxi Kubo Supply Chain Management Co., Ltd.,
Entrepreneurship Road, South of Datang Avenue,
Guixi Economic Development Zone,
Guixi City, Yingtan City,
Jiangxi Province, China

Customer Support 💬

If you have any questions about products, orders, shipping, returns, or refunds, our customer support team is ready to assist you.

Service Days:
Monday – Friday

Customer Support Hours:
9:00 AM – 6:00 PM (GMT+8)

Estimated Response Time:
Usually within 24–48 business hours.

During holidays, promotional periods, or times with higher inquiry volumes, response times may take slightly longer. We appreciate your understanding and will respond as soon as possible. 😊