Terms of Service
Welcome to Lumanonva.
These Terms of Service apply to your access and use of:
(the “Site”).
The Site is operated by Jiangxi Minhe E-commerce Co., Ltd., doing business as Lumanonva.
Lumanonva is a brand operated by Jiangxi Minhe E-commerce Co., Ltd.
Throughout these Terms, the words “we,” “us,” and “our” refer to Jiangxi Minhe E-commerce Co., Ltd. operating under the Lumanonva brand.
By accessing, browsing, or purchasing from our Site, you agree to these Terms of Service and all applicable policies published on our website.
If you do not agree with these Terms, please discontinue using our website and services.
We may update or modify these Terms from time to time. Updated Terms become effective when published on this page.
Section 1 – Online Store Usage 🛒
By using our website, you confirm that:
- You meet the legal age requirements in your location;
- You have the legal capacity to enter into agreements;
- Information provided during purchases is accurate and complete.
You agree not to use our website or products for unlawful purposes or activities that violate applicable laws.
You must not attempt to introduce harmful software, including:
- Viruses;
- Malware;
- Other unauthorized harmful programs.
We reserve the right to restrict access or terminate use of our website when necessary due to violations of these Terms.
Section 2 – General Conditions
We reserve the right to refuse service, limit transactions, or cancel orders when necessary.
You agree not to copy, reproduce, resell, distribute, or commercially exploit any part of our website, content, or services without authorization.
Payment information is processed through secure payment providers.
Section 3 – Information Accuracy
We make reasonable efforts to provide accurate and updated information on our website.
However, some information, including product descriptions, images, specifications, and pricing, may contain errors or require updates.
We reserve the right to correct, update, or remove information when necessary.
Section 4 – Products, Prices, and Services 💳
Product prices, availability, and service information may change from time to time.
We may:
- Update product information;
- Adjust prices;
- Modify website features;
- Discontinue products where necessary.
Any changes will be handled according to applicable laws and customer protection requirements.
Section 5 – Products and Returns 📦
Product images, descriptions, and colors are provided as accurately as possible.
Differences may occur due to device displays, technical limitations, or product updates.
Returns, refunds, and exchanges are handled according to our:
Return & Refund Policy
Section 6 – Orders and Payments
We reserve the right to review, limit, or cancel orders when necessary, including situations involving:
- Incorrect information;
- Suspected fraudulent activity;
- Unauthorized transactions;
- Product availability issues.
If an order is canceled, any applicable payment will be handled according to relevant policies.
Customers are responsible for providing accurate order, billing, and shipping information.
Section 7 – Third-Party Services
Our website may use third-party services or tools to support website operations.
These services are provided according to the terms and privacy policies of the relevant providers.
We are not responsible for independent third-party services or their practices.
Section 8 – External Links
Our website may contain links to third-party websites for convenience.
We do not control third-party websites and are not responsible for their:
- Content;
- Services;
- Privacy practices;
- Policies.
Users should review third-party terms before interacting with external websites.
Section 9 – Changes to These Terms
We may update these Terms when necessary due to business, operational, or legal requirements.
The latest version will always be available on this page.
By continuing to use our website after updates are published, you agree to the revised Terms.
Contact Information 📩
For questions regarding these Terms of Service, please contact us:
Brand Name:
Lumanonva
Legal Company Name:
Jiangxi Minhe E-commerce Co., Ltd.
Customer Support Email:
service@lumanonva.com
Business Address:
Room 3, Floor 1, Building B-05-02-4,
Jiangxi Kubo Supply Chain Management Co., Ltd.,
Entrepreneurship Road, South of Datang Avenue,
Guixi Economic Development Zone,
Guixi City, Yingtan City,
Jiangxi Province, China