Privacy Policy

Thank you for visiting Lumanonva, operated by Jiangxi Minhe E-commerce Co., Ltd. (the “Company,” “we,” “us,” or “our”).

Lumanonva is a brand operated by Jiangxi Minhe E-commerce Co., Ltd.

We respect your privacy and are committed to protecting your personal information while providing a reliable, transparent, and secure shopping experience.

This Privacy Policy explains how we collect, use, store, process, and share your personal information when you visit our website, purchase products, or interact with our services.

By accessing or using our website, you acknowledge that you have reviewed and understood this Privacy Policy.

Company Information 📍

For transparency, our business information is provided below:

Brand Name:
Lumanonva

Legal Company Name:
Jiangxi Minhe E-commerce Co., Ltd.

Business Address:
Room 3, Floor 1, Building B-05-02-4,
Jiangxi Kubo Supply Chain Management Co., Ltd.,
Entrepreneurship Road, South of Datang Avenue,
Guixi Economic Development Zone,
Guixi City, Yingtan City,
Jiangxi Province, China

Customer Support Email:
service@lumanonva.com

Information We Collect

We may collect personal information depending on how you interact with our website.

Information You Provide

We may collect information when you:

  • Place an order;
  • Create an account;
  • Contact customer support;
  • Subscribe to communications;
  • Participate in promotions or surveys.

This information may include:

  • Name;
  • Email address;
  • Phone number;
  • Shipping address;
  • Billing information;
  • Payment-related information;
  • Order details;
  • Customer service communications.

Information Collected Automatically

When you browse our website, we may automatically collect certain technical information through cookies, pixels, log files, and similar technologies.

This information may include:

  • IP address;
  • Browser type;
  • Device information;
  • Operating system;
  • Pages viewed;
  • Website interactions;
  • Referral information;
  • Shopping activity.

We use this information to:

  • Maintain website functionality;
  • Improve website performance;
  • Analyze customer behavior;
  • Improve products and services;
  • Provide relevant content and marketing experiences.

Information From Third Parties

We may receive information from trusted third parties, including:

  • Payment processors;
  • Analytics providers;
  • Marketing platforms;
  • Advertising partners.

This information may help us:

  • Process transactions;
  • Improve customer experience;
  • Understand website usage;
  • Provide relevant services.

Third parties process information according to their own privacy policies and applicable laws.

Analytics and Advertising 📊

We may use third-party analytics and advertising services to understand customer interactions and improve our services.

These services may use technologies such as:

  • Cookies;
  • Pixels;
  • Web beacons;
  • Similar tracking technologies.

Third-party providers manage their own privacy practices. We do not control their independent data practices.

Cookies 🍪

Cookies are small data files stored on your device that help improve website functionality and user experience.

We may use:

Necessary Cookies

Used for essential website functions, including:

  • Shopping cart operation;
  • Checkout processing;
  • Website security.

Analytics Cookies

Used to understand website usage and improve performance.

Preference Cookies

Used to remember user preferences.

Advertising Cookies

Used to measure advertising performance and provide more relevant advertisements.

You may manage cookie settings through your browser. Disabling cookies may affect certain website functions.

Browser Privacy Signals 🌐

Some browsers provide privacy signals such as “Do Not Track”.

Because there is currently no universal standard for responding to these signals, our website may not respond to every request.

Where required by applicable laws, we will process privacy requests according to relevant requirements.

Advertising Preferences

You may manage personalized advertising preferences through available privacy tools or browser settings.

Opting out of personalized advertising does not mean you will stop receiving advertisements. You may continue to see general advertisements.

Data Security 🔒

We use reasonable security measures designed to protect personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage method can be guaranteed to be completely secure.

Children's Privacy 👧

Our website is not intended for children under 13 years old.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our services, business operations, or legal requirements.

Any updates will be posted on this page.

Contact Us 📩

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Brand Name:
Lumanonva

Legal Company Name:
Jiangxi Minhe E-commerce Co., Ltd.

Customer Support Email:
service@lumanonva.com

Business Address:
Room 3, Floor 1, Building B-05-02-4,
Jiangxi Kubo Supply Chain Management Co., Ltd.,
Entrepreneurship Road, South of Datang Avenue,
Guixi Economic Development Zone,
Guixi City, Yingtan City,
Jiangxi Province, China